Mandarin Oriental Hotel Group
Mandarin Oriental Fan Club
Where legends of luxury reside — Fan Club privileges at Mandarin Oriental worldwide.
About the Program
What is Mandarin Oriental Fan Club?
The Mandarin Oriental Fan Club is the preferred partner program for Mandarin Oriental Hotel Group, known for its legendary service and iconic properties in Hong Kong, Bangkok, New York, Paris, and beyond. VOYA's Fan Club status ensures every client receives a warm, personally curated welcome at any of Mandarin Oriental's celebrated properties.
Complimentary Benefits
What's Included with Every Stay
Room Upgrade
Complimentary upgrade to the next available room or suite category upon check-in.
Breakfast for Two
Complimentary breakfast every morning of your stay, served at the hotel's signature restaurant.
$100 Hotel Credit
A $100 USD property credit applicable to spa, dining, or any hotel service.
Welcome Amenity
A seasonal welcome gift personally selected by the Director of Guest Experience.
Early Check-In / Late Check-Out
Best available early arrival and late departure times, coordinated by VOYA ahead of your stay.
Spa Recognition
VIP recognition at Mandarin Oriental's award-winning spas, with preferred treatment booking access.
Eligible Properties
Participating Brands
Simple Process
How It Works
Contact VOYA with your preferred Mandarin Oriental property and travel dates.
VOYA submits the Fan Club booking at the hotel's best available rate.
A pre-arrival VIP communication is sent to the property's Guest Experience team.
Arrive and be greeted with the full Mandarin Oriental Fan Club welcome.
Common Questions
Frequently Asked Questions
Which Mandarin Oriental properties are included?
All Mandarin Oriental Hotels & Resorts properties worldwide are part of the Fan Club program, including iconic addresses in Hong Kong, Bangkok, Paris, New York, London, and Tokyo.
Is breakfast included for children?
The standard Fan Club breakfast benefit covers two adults. Children's breakfast policies vary by property — VOYA will clarify the specific terms for your chosen hotel when confirming your booking.
How long does it take for benefits to be confirmed?
VOYA submits Fan Club benefits as part of the booking process. Confirmation from the property is typically received within 24–48 hours, and a VIP letter is sent 72 hours before arrival.
Begin Your Stay
Book with Mandarin Oriental Fan Club
through VOYA
Contact VOYA with your hotel, dates, and preferences. We handle everything — from securing your benefits to coordinating with the property before you arrive.
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